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Customer Support Executive

0.00 to 1.00 Years   Raipur   01 Apr, 2025
Square Business Services Pvt Ltd
Job LocationRaipur
EducationNot Mentioned
SalaryRs 1.0 - 1.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executives. In this role, you will be the first point of contact for our customers, providing exceptional support through inbound voice calls. You will address customer inquiries, resolve issues, and ensure a positive customer experience.Responsibilities:
    • Handle inbound customer calls professionally and efficiently.
    • Provide accurate information and resolve customer queries.
    • Document all customer interactions accurately.
    • Escalate complex issues to the appropriate teams.
    • Maintain a high level of customer satisfaction.
    • Adhere to company policies and procedures.
    Qualifications:
      • Excellent communication and interpersonal skills.
      • Strong problem-solving abilities.
    • Ability to work in a fast-paced environment.
    • Basic computer proficiency.
    • Prior customer service experience is preferred.
    • Fluency in relevant regional languages is a plus.

Keyskills :
english languagebpo voicetelecalling

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