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Operations Executive

1.00 to 5.00 Years   Raipur   08 Oct, 2024
Local Street
Job LocationRaipur
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Position: Client Relations & Operations Executive (Raipur)Location: Raipur, ChhattisgarhSalary: 2.5 LPA (18,000 per month)Training/Probation Period: 1 month mandatory training before formal joining.We are seeking a confident and well-communicated Client Relations & Operations Executive for Raipur. The role requires proactive communication skills, the ability to manage client relationships, and resolve conflicts effectively.Key Responsibilities: Engage confidently with high-level authorities, including 5-star hotels, to pitch and discuss partnerships. Resolve disputes between shopkeepers and customers in a professional manner. Handle customer queries via email and draft appropriate responses. Convince shopkeepers to offer deals and permissions for screen placements in their outlets. Onboard and connect with local vendors, including vegetable sellers (sabzi vendors) and milk delivery service providers (dairy vendors), to expand our platform. Work closely with the delivery manager to address customer complaints. Maintain a calm and tactful approach when facing challenging situations.Requirements: Excellent communication and interpersonal skills. Confidence in approaching and communicating with various authorities. Ability to work in a team and manage customer relations effectively. Strong problem-solving skills and dispute resolution capabilities. A long-term commitment to the company.,

Keyskills :
Interpersonal skillsClient relationship managementConflict resolutionNegotiationDispute resolutionExcellent communicationProactive communicationCustomer queries handlingVendor onboarding

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