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Outlet Manager

6.00 to 11.00 Years   Raipur   03 Sep, 2023
FAST FREEDOM LIFE PRIVATE LIMITED
Job LocationRaipur
EducationNot Mentioned
SalaryRs 10 - 22 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaF&B ServiceFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

    Job descriptionDuties includeoverseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations. The Manager is also expected to guide employees to find new ways to generate revenue and enhance the customer experience.Job description
    • To ensure that all departmental operation manuals are prepared and updated annually.
    • To maintain the daily log book.
    • To submit to Food and Beverage office the following: monthly outlet report, monthly objective review, trainer s report and promotions analysis.
    • To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business.
    • To maintain outlet communication board.
    • To submit all guest / staff incident reports.
    • To report Lost Found items, and handle them in accordance to the Policy Procedures.
    • To attend weekly Food Beverage meeting and daily operation meeting.
    • To control requisitioning, storage and careful use of all operating equipment and supplies.
    Customer Service
    • Ensure that all employees establish a rapport with guests. Handle all guest requests and enquiries on food, beverage and service.
    • To be demanding and critical when it comes to service standards.
    • To ensure that the outlet team projects a warm, professional and welcome image.

Keyskills :
schedulingcocktail partiesfmcg operationscustomer servicecustomer relationshipbeveragecookingfoodcateringhousekeeping

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