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Job Location | Rajahmundry |
Education | Not Mentioned |
Salary | Rs 2.5 - 6 Lakh/Yr |
Industry | Banking / Financial Services |
Functional Area | Finance / Accounts / TaxBack Office Operations |
EmploymentType | Full-time |
A bank operations manager is an individual who carries out administrative and accounting duties in a financial institution by organizing and coordinating banking services.The role of the operations manager in a banking environment also involves carrying out assessment of the activities and performances of the banking staff by evaluating transaction reports and accounts balance for accuracy and clarity.His/her job description involves managing his/her banks operations team to deliver effective financial services to clients.In order to achieve best results in due time, operations managers need to delegate duties to various team members, giving them specific tasks to accomplish for the overall success of bankingoperations.The operations manager, who is directly answerable to the head of banking services, is also required as part of his/her job functions to ensure that the laid down goals and objectives of the company are maintained by all staff.He/she is also expected to give useful suggestions to the management on how to improve on the banks operation.Operations managers are professionals with huge knowledge and experience gathered from several years of working in the banking sector.Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management- Own all branch-banking objectives and overall branch supervision- Review Suspense & Dummy accounts- Ensure compliance with Banking rules, Regulations & Procedures- Periodic review of progress vs. objectives- Ensure clarity of Business objectives among staff.Industry relevant production experience- Ensure achievement of overall Branch Targets by generating business and cross sales- Key Customer Relationship Management & supervision of all High Net Worth customer programs- Ensure all components of the branch sales model function as per designComplaints Handling- Branch Merchandising & co-ordination with Marketing at product level- Review vault registerKnowledge and experience in organizational effectiveness and operations managementKnowledge of business and management principles and practicesKnowledge of financial and accounting principles and practicesKnowledge of project management principles and practicesInformation technology skillsKey Competenciescritical thinking and problem solving skillsKnowledge of human resource principles and practicesplanning and organizingdecision-makingcommunication skillsInfluencing and leading.For any clarifications or to clear about job, feel free to call at:-SHIVANI - 9873855961
Keyskills :
banking ackofficeoperations backofficesupport bankingmanagement backofficemanagement customerrelationshipmanagement backendoperations bankingsales branchmerchandising financialservices customerrelationship backoffice branchaccounting branchsu