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Branch Operations Manager

3.00 to 8.00 Years   Rajkot   27 Feb, 2024
Skywings Advisors Private Limited
Job LocationRajkot
EducationNot Mentioned
SalaryRs 3.0 - 6 Lakh/Yr
IndustryBFSI
Functional AreaOperations Management / Process AnalysisBack Office Operations
EmploymentTypeFull-time

Job Description

    We are looking for a talented Branchoperation Manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.Manage branch staff, including recruitment, training, and performance management. Oversee branch operations, including customer service, sales, and financial transactions. Ensure compliance with all applicable laws, regulations, and policies. Develop and maintain relationships with customers and other stakeholders.
    • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
    • Assess local market conditions and identify current and prospective sales opportunities
    • Develop forecasts, financial objectives and business plans
    • Meet goals and metrics
    • Manage budget and allocate funds appropriately
    • Bring out the best of branchs personnel by providing training, coaching, development and motivation
    • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
    • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
    • Address customer and employee satisfaction issues promptly
    • Adhere to high ethical standards, and comply with all regulations/applicable laws
    • Network to improve the presence and reputation of the branch and company
    • Stay abreast of competing markets and provide reports on market movement and penetration

Keyskills :
operations managementbranch operationscross-selloperationsteam handlingcash handlingbranch banking operationscustomer service operationscross sales

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