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Crm Executive

Fresher   Rajkot   07 Apr, 2026
Steerway Business Consultants
Job LocationRajkot
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaERP / CRM
EmploymentTypeFull-time

Job Description

    Job Title: CRM ExecutiveLocation: RajkotDepartment: Sales / Marketing / Customer Success / OperationsReports To: CRM Manager / Marketing Manager / Sales ManagerJob Summary:We are looking for a detail-oriented and proactive CRM Executive to manage customer data, drive engagement, and support the sales and marketing teams in improving customer relationships. The ideal candidate will maintain the CRM system, analyze customer data, execute campaigns, and ensure smooth communication and lead management across the organization.Key Responsibilities:Maintain and update the CRM database with accurate customer and prospect information.Monitor and track leads, follow-ups, and customer interactions.Support the sales and marketing teams in campaign execution and lead management.Generate reports and dashboards for management on customer trends, sales performance, and campaign effectiveness.Coordinate with internal teams to resolve customer queries and issues.Analyze customer data to identify opportunities for sales growth and customer retention.Ensure compliance with data privacy regulations and company policies.Assist in training sales/marketing teams on CRM usage and best practices.Qualifications & Experience:Bachelors degree in Business Administration, Marketing, Commerce, or related field.1 years of experience as a CRM Executive, CRM Coordinator, or Sales Support Executive.Experience with CRM tools such as Salesforce, Zoho CRM, HubSpot, or Microsoft Dynamics.Basic understanding of sales processes, customer engagement, and marketing campaigns.Key Skills / Competencies:CRM Management & Data AccuracyLead Tracking & Follow-Up ManagementSales & Marketing SupportCustomer Relationship ManagementReporting & Dashboard GenerationCommunication & CoordinationAnalytical & Problem-Solving SkillsTeam CollaborationCampaign Execution & MonitoringPerformance Indicators (KPIs):Accuracy and completeness of CRM dataTimely follow-up on leads and customer queriesSuccessful execution of campaigns and CRM-related tasksIncreased customer engagement and retentionEfficient reporting and insights for managementSmooth coordination between sales, marketing, and operationsHow to Apply Email: hidden_emailCall/WhatsApp: 91 76hidden_mobile8 / 91 70hidden_mobile3Get Instant Job Alerts Join Our WhatsApp Channel https://whatsapp.com/channel/0029VaJ5TI86mYPV6BnJMv3xRegards,Team Steerway Business Consultants Empowering Talent | Enabling Growth www.steerway.in

Keyskills :
lead managementmarketing documentscrm managementmarketing supportmarketing operationsmarketing automation

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