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Executive-Quality Assurance of Sanitaryware-Ceramics

1.00 to 6.00 Years   Rajkot   09 Jan, 2024
Talent Leads HR Solutions Pvt Ltd
Job LocationRajkot
EducationNot Mentioned
SalaryRs 6 - 7 Lakh/Yr
IndustryPaint
Functional AreaQuality (QA-QC)
EmploymentTypeFull-time

Job Description

    Role DescriptionResponsible for Quality Assurance of Sanitaryware-Ceramics and Flushing systems including Cisterns andallied categoriesPrimary ResponsibilitiesQuality ControlDrive test methods and inspection processes to ensure adherence to specifications based on standardsand best practices in the industry. Monthly reporting and analysis of rejection levels with root cause and identify action areas to ensureearly detection and reduction in rejections to enable productivity. Conducting Process audits across vendor locations on weekly/monthly basisCustomer Complaint Providing support to customer service team wherever required to enable timely resolution of thecomplaint. Analysis of customer complaints, identifying trends and arriving at action plan for elimination. Root cause analysis based on a comprehensive check of factors attributable to manufacturing/usage/installation etc. Implementation of Corrective and Preventive action to eliminate complaints considering allattributable causes. Field visits to understand issue with reference to site conditions.New product validation and testingValidation of new products prior to introduction/ development of alternates. Preparing and implementing additions. / Changes in inspection and testing as required. Packaging development and improvement to eliminate damages during transit and storage.Vendor developmentEvaluation of proposed vendors from with respect to infrastructure and capability to provideconsistency in quality. Onboarding new vendors on the quality systems and processes. Audit at monthly level and publishing Quality Score.Spares definition and managementIdentifying spare parts required for efficient complaint resolution and reducing cost of poor quality. Definition of spares and ensuring availability for service in coordination with purchase and planningteams. Ensuring implementation of improvements done in FG across spares available with service team toensure no repeated complaints.

Keyskills :
ceramicsquality control

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