Retail Cluster Head

Job Description

Retail Cluster Head Kabhi B BakeryAbout Kabhi B Bakery:Since 1996, Kabhi B (Kanhai Foods Ltd) has been setting new benchmarks in the bakery industry with innovative and high-quality products. As one of Gujarats largest bakery brands, we operate 96 retail outlets across 33 cities and distribute our products through 5000 stores daily. With strong partnerships in modern trade, general trade, and quick-commerce platforms, we are expanding rapidly to become a national and international brand.Why Join Kabhi B 2025 marks a transformational year for us as we expand our footprint across India and internationally. We are looking for a dynamic and results-oriented Retail Cluster Head to oversee and drive the performance of our store and franchise operations in Rajkot and Udaipur. This role is critical in ensuring operational excellence, revenue growth, and an exceptional customer experience across all assigned locations.Role & Responsibilities: Lead and oversee the operations of multiple bakery stores and franchise outlets within the assigned cluster. Act as the primary point of contact for all store managers and franchise partners, ensuring smooth operations and adherence to company standards. Develop and execute growth strategies to drive revenue, customer satisfaction, and operational efficiency. Ensure that all stores meet company standards in terms of hygiene, quality, service, and compliance. Coach and mentor store managers to improve leadership skills and store performance. Conduct regular store visits and audits to identify operational gaps and implement corrective measures. Monitor and analyze sales performance, P&L, and key business metrics, taking proactive steps to optimize profitability. Drive local marketing initiatives to increase footfall, sales, and brand visibility. Support franchise/store partners with training, business planning, and problem resolution. Work closely with the corporate team to align store-level strategies with overall business objectives. Identify and implement best practices across locations to enhance efficiency and customer experience. Identify new locations and potential franchise partners to expand Kabhi Bs presence in key markets and drive strategic growth.Who You Are: A strategic leader with a passion for retail operations and franchise management. A strong communicator with the ability to motivate and develop teams while ensuring store-level execution. A problem-solver with a keen ability to analyze business performance and drive results. Someone who thrives in a fast-paced, high-growth environment and is comfortable managing multiple locations.Qualifications & Experience: 3 years of experience in retail, QSR (Quick Service Restaurant), or multi-unit store management. Proven P&L management experience with a track record of improving revenue and cost efficiencies. Strong understanding of store operations, customer experience, and sales performance drivers. Ability to analyze data, create actionable insights, and drive performance improvements. Excellent leadership, coaching, and team management skills. Comfortable working in dynamic environments with a hands-on approach to problem-solving. Preferred: Experience in the bakery, FMCG, or food retail industry.Whats in It for You Competitive Salary Performance-Based Incentives. Opportunity to lead and grow a high-potential retail cluster. Be part of a fast-growing national brand in the food & bakery industry. Work in a dynamic, customer-focused environment where your impact will be tangible. Career advancement opportunities as we expand our footprint across India.If youre passionate about retail leadership, multi-store operations, and driving business success, wed love to hear from you. Join Kabhi B and be a key player in our journey to becoming Indias top bakery brand!,

Keyskills :
Retail OperationsFranchise ManagementStore OperationsCustomer ExperienceLeadershipTeam ManagementPL Management