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Sales Executive For Retail Store (Rajkot)Gujarat

0.00 to 5.00 Years   Rajkot   05 Jan, 2023
Job LocationRajkot
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaSales / BDCustomer Care Executive
EmploymentTypeFull-time

Job Description

    Key ResponsibilitiesCustomer Service
    • Follow the 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius
    • Ensure 100% GUEST sales is followed in every customer interaction
    Follow Lean time equals Learn Time principle at all timesEscalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolutionMaintains rapport with Customers.Facilitate resolution on customer complaint, working jointly with service desk teamFollow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)Attachment sale/Up sale/Cross sale/ Focus on high margin product sale/fast moving product sale/stock maintain/customer greeting/plan for target achivment/Process:Maintaining the proper display of goods in the section as per merchandising mantra.Ensure Ticketing is done as per standards and is always updated.Stock counts to be done as per the defined processesMaintains Customer data for follow-up in the Follow up RegisterContinuous Learning :Keeping oneself updated with all the product knowledge, promotions, processes and policiesAttend mandatory staff meetings and training sessions.Knowledge of procedures in emergency situations.

Keyskills :
customer carecustomerretail store customer servicecustomer servicesalesretailassociatepromotershopexecutiveattendantteam

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