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Executive Collections - Ranchi

2.00 to 6.00 Years   Ranchi,Other Jharkhand   08 Oct, 2024
IndBank Global Support Services Limited
Job LocationRanchi,Other Jharkhand
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Document all collection activities accurately and maintain detailed records of interactions with customers. Handle escalated customer inquiries and complaints with a focus on resolving issues promptly and professionally. Coordinate with internal departments, including legal and finance, to escalate unresolved issues and recommend further actions as necessary. Comply with all legal requirements and company policies related to debt collection practices. Achieve monthly and quarterly collection targets set by management. Provide regular reports and updates on collection activities, outstanding debts, and customer interactions.,

Keyskills :
DocumentationCustomer ServiceConflict ResolutionCoordinationCompliance

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