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Restaurant Captain

3.00 to 5.00 Years   Ranchi   09 Apr, 2023
Master Staffing Solution
Job LocationRanchi
EducationNot Mentioned
SalaryRs 3.0 - 5 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaKitchenGeneral / Operations Management
EmploymentTypeFull-time

Job Description

    As a restaurant captain you are responsible to promote and ensureguestsatisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.Restaurant Captain Duties and Responsibilities:
    • Always greet and welcome guests promptly in a warm and friendly manner.
    • Always thank and give fond farewell to guests conveying anticipation for their next visit.
    • Assist guest with tablereservation.
    • Assist guest while seating.
    • Ensure guest are serviced within specified time.
    • Has a good knowledge ofmenuand presentation standards.
    • Speak with guests and staff using clear and professional language, and answer phone calls usingappropriate telephone etiquette.
    • Able to answer any questions regarding menu and assist with menu selections.
    • Able to anticipate any unexpected guest need and reacts promptly and tactfully.
    • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Keyskills :
positive attitude.problem-solving conflict manage.excellent communication skills. strong communicationmultitasking skills.team spirit.attention to detail.adept language skills.

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