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Job Location | Rewari |
Education | Not Mentioned |
Salary | Rs 6 - 9 Lakh/Yr |
Industry | Hotel / Restaurant |
Functional Area | F&B ServiceFront Office / Guest Relations |
EmploymentType | Full-time |
To lead the Front Office department, in order to provide the highest level of comfort and hospitality to all guests. Achieve total guest satisfaction by providing service, which is the best in class, and maximize organizational profitability through effective utilization of all resources. Managerial : Forecast trends in occupancy, budget for room sales, average rate and other revenue. Develop and implement strategies to achieve a larger market share and attract new segments. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Surveys to draw an action plan. Develop systems and procedures that achieve higher cost efficiency and guest satisfaction. Recruitment and Performance Appraisal/ Management of the staff in the department. Develop & Implement the annual plan using the.
Keyskills :
recruitment budgeting performance hospitality draw sales marketing utilization occupancy management onq ostefficiency marketshare roomsdivision guestsatisfaction frontoffice employeesatisfaction surveys frontdesk propertymanagementsyste