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POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate w...
customer serviceProfessionalismTrainingStandardsSecuritybendingTeamworkSafetyFood ServicecommunicationPOSITION SUMMARY Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and r...
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures f...
hand-eye coordinationCleaningSecurityServiceSafetymaintenanceHousekeepingfine motor skillsPOSITION SUMMARY Patrol all areas of the property assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety syst...
Loss PreventionevidenceCprSecurityInvestigationsSafety TrainingSecurity/Loss PreventionPOSITION SUMMARY Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer reques...
information systemscommon goalsdrug screensphone callsConfidentialityreasonable job dutiesTrainingprofessional languageinterview documentssocial security number verificationrecruitmentTelephonesPropertynew employeesI-9quot;spersonnel filesPOSITION SUMMARY Patrol all areas of the property secure rooms assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigat...
ReportsEmergency ResponseLeadershipComputer SkillsCustomer ServiceCoachingCprKey Control AuditQuality ExpectationsFirst AidTrainingalarm systemsMotivationComplaintsInterviewsCommunicationCode ResponsesPhysical FitnessSafety InspectionsPOSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangem...
Food Safetykitchen suppliesfood productsPOSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process...
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales tec...
guest loyaltyTeam Managementbrand imageMarriott Rewardsquality expectationscompany policiesprofessional languageSales Techniquesoffice dutiesup-sellingPOSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Pr...
Food PreparationSafety Trainingquality standardsCookingPOSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangem...
POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, lockin...
QualityProfessionalMotorCleaningreasonableCoordinationLanguageStandardsSkillsSecurityFineetiquettehand-eyeSafetySupervisorsdutiesJobPOSITION SUMMARY Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest com...
Loss Preventionincident reportsescortdisturbancesreasonable job dutiesInvestigationsToolsevidenceSecurityInterviewstheftaltercationsquality expectationsservice rampsguest complaintsLicensingsmall printpoint of sale systemsbusiness interrPOSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures f...
CleaningHousekeepingPOSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, lockin...
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine di...
ComputersFront OfficeHousekeepingHand-Eye CoordinationSmall PrintQuality ExpectationsPoint of Sale SystemsGuest ServiceManagementMaintenanceSecurityReasonable Job DutiesStandardsSupervisorsFine Motor SkillsSafetyLaundryPOSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, lockin...
QualityProfessionalMotorformatsreasonableCoordinationLanguageSkillsSecuritycommonassetshand-eyeRelationshipsSafetyTelephonesVisualCompanyWorkinggoalsCleaningPositiveTeamconcernsproprietaryStandardsPrintetiquetteSupervisorsInforPOSITION SUMMARY Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping mana...
Front DeskComputer SkillsHousekeepingWritten DocumentsProfessional LanguageQuality ExpectationsPositive Working RelationshipsLaundrySafety TrainingPOSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment activate/reissue room keys. Ensure rates match mar...
customer serviceComputer SkillscommunicationPOSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. I...
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment activate/reissue room keys. Ensure rates match mar...
customer serviceComputer SkillscommunicationPOSITION SUMMARY Patrol all areas of the property assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety syst...
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Pr...
Food PreparationSafetyCookingPOSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine di...
QualityComputersHousekeepingCertificationsPoint of Sale SystemsServiceManagementMaintenanceSecurityStandardsTrainingGuestsRelationshipsSafetyCommunication
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