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Job Location | Shimla |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Hotel / Restaurant |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
Hotel General Manager ( Job Description )POSITION TITLE:General Manager / Banquet Manager Immediate joiningREPORTS TO:Managing DirectorPOSITION SUMMARY:General manager on salary + percentage basis for stand alone Banquet, Bar and restaurant in ShimlaOnly people with sales & operations background need to applyThe General manager is responsible for all aspects of increasing sales on set target basis and look after operations effectively, and Work Very closely with the hotel owner. His responsibility to Hire, manage, train staff in various departments and come up with creative sales strategy.Responsible for managing the management team and overall targets to deliver an excellent Guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures.DUTIES AND RESPONSIBILITIES:Oversee the operations functions of all departmentsHold regular briefings and meetings with all of departments.Ensure full compliance to Banquet and Bar operating controls, SOPs, policies, procedures and service standards.Lead all key property issues including capital projects, customer service and refurbishment.Handling complaints, and oversee the service recovery procedures.Responsible for the preparation, presentation and subsequent achievement of the hotels annual Operating Budget, Marketing & Sales Plan and Capital Budget.Manage on-going profitability of the Banquet, Bar & restaurant, ensuring revenue and guest satisfaction targets are met and exceeded.Ensure all decisions are made in the best interest of the organization and management.Deliver budget goals and set other short and long term strategic goals for the property.Developing improvement actions, carry out costs savings.A strong understanding of P&L statements and the ability to react with impactful strategiesClosely monitor the business a daily basis and take decisions accordingly.Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.Prepare a monthly financial reporting for the ownersDraw up plans and budget (revenues, costs, etc.) for the owners.Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.Act as a final decision maker in hiring a key staffs.Coordination with HODs for the execution of all activities and functions.Overseeing and managing all departments and working closely with department heads on a daily basis.Manage and develop the Hotel Executive team to ensure career progression and development.Be accountable for responsibilities of department heads and take ownership of all guest complaints.Provide effective leadership to hotel team members.Lead in all aspects of business planning.Respond to audits to ensure continual improvement is achieved.Corporate client handling and take part in new client acquisition along with the sales team whenever required.Assisting in residential sales as and when required and development with strong sales prospects.Responsible for safeguarding the quality of operations both (internal & external audits).Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.PREREQUISITES:The ideal candidate is a seasoned and highly intelligent Banquet professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.EDUCATION:A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a Banquet with clear track record. Excellent computer system skills.EXPERIENCE:At least 7 to 10 years experience in the Banqueting manager, ideally including experience in remote locations. And 2 to 5 years of experience as a General Manager or Asst. General Manager in a stand alone banquet
Keyskills :
operationsreportingcareercompliancesystembeveragequalityesidentialsalesbusinessplanning