| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Surat |
| Education | Not Mentioned |
| Salary | 1,00,000 To 4,50,000 p.a. |
| Industry | Agriculture / Dairy |
| Functional Area | IT Software - QA / Testing / Documentation |
| EmploymentType | Full-time |
Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls.Participates in call calibration exercises.Participates in internal listening sessions.Assists Quality Manager in providing standard weekly and monthly reporting within predetermined reporting parameters.Provides regular feedback to Quality Leadership regarding call trends or compliance issues that may arise.Works with Quality Leadership to continually define Quality Assurance guidelines.Responsible for ensuring internal and external customer interactions are handled in compliance with established procedures and standards.Become a subject matter expert in all business segmentsOffers suggestions for process improvement to foster exceptional customer experience.
Keyskills :
Call Quality Analyst