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| Job Location | Surat |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
The Operations Manager will be involved in coaching, training, managing agents in a fast -paced environment to work up to the best of their abilities and drive performance for our clients.Assistant Manager Operations - Transform Solution Educational Qualification GraduatesExperience 4+ YearsLocation Surat, GujaratThe Operations Manager will be involved in coaching, training, managing agents in a fast -paced environment to work up to the best of their abilities and drive performance for our clients.Delegating tasks Training team members Problem solving Improving customer relations Training and development Work scheduling& work flow management Meeting process SLAs Enforcing business policies Supervisory and administrative support Quality focused & assisting in quality check, if needed Protects organizations value by keeping information confidential Complying with compliance regulations 4+ years experience in Operations Leadership Attention to detail and accuracy Highly detail oriented and organized in work Ability to meet assigned deadlines Excellent communication and interpersonal skills with a customer service focus Ability to act and operate independently with minimal daily direction from manager to accomplish objectives. Proficiency with email and Microsoft Office applications and Power Point Presentations. Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results An excellent Team Player We are ready to MAXIMIZE both your customers experience and your companys bottom line. Assistant Manager Operations 08.08.2016 Twitter Widget Ifram,
Keyskills :
mis banking sales accounts ustomerservice qualitycheck problemsolving interpersonalskills microsoftoffice operationsleadership administrativesupport