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Operations Executive

1.00 to 3.00 Years   Surat   09 Apr, 2023
Amazon
Job LocationSurat
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOperations Management / Process AnalysisSales / BD
EmploymentTypeFull-time

Job Description

    Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations.Key job responsibilities A day in the life About the team Internal job description Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations, 1. Strong MS office knowledge 2. Willingness to travel 4-5 days a week 3. Excellent Communication skills - written and verbal 4. Exposure to ERP, operations dashboard and tools 5. Previous experience in FMCG, warehousing, online retail etc. Preferred qualifications 1. Strong analytical and problem solving skills 2. Ability to multitask and manage multiple sites simultaneously with attention to detail 3. Engineering graduate preferable A self-motivated person with the ability to motivate the associates/team members. - Good analytical and problem solving skills. - Proficiency in Amazon system or similar systems. - 1-3 yrs of experience in managing a process and people as a lead

Keyskills :
customer servicebusiness requirementsmultiple sitescommunication skillscustomer experienceprocess improvementonline retailproblem solving

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