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| Job Location | Surat |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Roles & ResponsibilitiesBe able to understand nature of client issues and resolve them in timely and efficient manner.Responsible for resolving client issues via Live Chat, Email, Phone and Remote software.Self motivated and be team player.Maintain policies and procedures when working with clients and provide appropriate information.Collaborate with team members on knowledge transfer, procedures and standards.Maintain accurate records of daily communications and issues resolveRequirementsStrong verbal and written communication skills in English.Good computer knowledge.Self motivated and a team player.Excellent attendance and punctuality.Excellent customer service skills.Should be open to work in night shifts,
Keyskills :
sql sqlserver customerrelations troubleshooting databaseadministration customerservice knowledgetransfer communicationskills writtencommunication chat email rec ds attendance communication kingwithclients