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| Job Location | Thirunelveli |
| Education | Not Mentioned |
| Salary | Rs 50,000 - 1.0 Lakh/Yr |
| Industry | Hotel / Restaurant |
| Functional Area | Front Office / Guest RelationsGeneral / Operations Management |
| EmploymentType | Full-time |
he processes the reservation requests that reach the hotel by any mode. He should possess great salesmanship skills by suggesting higher room categories, &also selling other hotel services like spas, restaurants etc. to the guest. As we know the reservation section generates the maximum revenue for the hotel, so reservation assistant should understand, anticipate, & influence consumer behavior in order to maximize the profits.To receive & process the reservation requests of future guests.To maintain reservation records by completing reservation forms, sending reservation confirmation letters etc.To process reservations from sales offices, other departments of the hotel, travel agents,tour operators etc.To communicate the reservation information to the reception.To prepare expected arrival & expected departure list every day.To prefill the GRC of expected arrivals for the next day (using information collected at the time of reservation from the reservation form), & send to the reception.To promote good will by being courteous, friendly, & helpful to guests, managers &colleagues.
Keyskills :
administrationightauditingfrontofficemanagementofficeassistanceticketbookingreceptionistactivitiesreceptiongeneralofficemanagementcashcollectionfrontdeskreceptiontravelmanagement