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| Job Location | Tirupati |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | inance / Accounts / Tax |
| EmploymentType | Full-time |
Job DescriptionDear Candidate,Greetings from Career Net Consulting.!We are hiring for Customer Care role, find the job details belowRole: Customer Care RepresentativeExperience: 0.6 - 2 Years in Banking, Customer Service*Only for Female candidates*Responsibilities:-Responsible for delivering seamless customer experience; make bank customers feel as privileged customers and play an active role in improving customer retention ratesAccountable for implementing customers life events management framework at the Branch; ensure adherence to guidelines specified thereofEnsure addressing all customer queries/ grievance on time; constantly reduce customer grievances escalated to regional SQAttend Branch walk-in customers; understand their requirements and guide them to fulfill their queries/ concernsUnderstand customers requirements and create opportunities to cross sell relevant products/ servicesImplement customers life events management framework at the Branch; ensure adherence to guidelines specified thereofEngage in creating awareness about appropriate loan utilization/ savings to the customersResponsible for motivating customers to use alternate channels such as ATMs, phone banking, mobile banking and assist/educate customers to use ATMs or dispensing cash .Maintain current knowledge of company products and services, applicable regulations KYC/ AML normsIndustry: BankingWork Locations:- NEARBYInterested candidates can send your preferred location & updated CV to:-hranjalisharma12@gmail.comThanks& Regards,HR.-ANJALI SHARMAMOB.- 91- 9870335677EMAIL-hranjalisharma12@gmail.com
Keyskills :
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