Associate and Sr. Associate

0.00 to 3.00 Years Vadodara 27 Apr, 2019

Job Location	Vadodara
Education	Not Mentioned
Salary	Rs 1.5 - 3.0 Lakh/Yr
Industry	PO / Call Center
Functional Area	Back Office OperationsPre-Sales
EmploymentType	Full-time

Job Description

Require Fresher/Experienced graduates for opening in KPO/BPO Operations with excellent communication skills for u.s. shift process.

Fluency in English is must.
Must be flair in Internet research.
Retrieve Customer Information.
Use database, CRM, or other software to track progress with new prospects.
Respond to Customer Concerns and Questions
Meet Productivity Goals
Retrieve Customer Information
Market Research to develop warm leads
Ensure customer follow-up all the time.
Send or email product literature, brochures, catalogs and other campaign material.
Monitor competitors products or services and create selling strategies for own products or services.
Handle customer needs and requirements.
Respond to customer inquiries and resolve.

Additional Benefits:

Night Shift allowance additional with salary.
Performance based incentives.

Keyskills :
csrgraduatecommunicationtypingenglishaccenteamfunctioningskillsleadmanagementcustomerserviceorientationcrosssellingstrategicthinkingfluencypresentationskillsmultitaskingdevelopmentcoldcallingsoftskillsproblemsolvinglearningoutboundsa

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Job Description

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