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Job Location | Vadodara |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Sales / BDNetwork / System Administration |
EmploymentType | Full-time |
Job Description Help Desk phone support of all Boxer and Stemmons employees for computer or telecom related issues. Update and create documentation. Recommend, direct, and implement network infrastructure improvements. Oversee large projects that require managing the resources of the I.T. department. Install appropriate software packages, operating systems, networking components, and office applications. Assist in the customization and adaptation of existing programs to meet users requirements. Provide updates, status and completion information to manager and/ or users. Administer all computer and phone systems. Shift work including night shift. Job Specifications Equivalent of a Bachelor s degree 3 years of help desk support of U.S. personnel. After hours availability for scheduled and unscheduled maintenance or support. The following are strong plusses: CCENT CCNA Computer Certificates (i.e. MCSE) 2003/ 2008 Domain Administration TCP/ IP, DNS, and VPN 2003/ 2008 Server, XP Pro, Windows 7 Microsoft s Hyper- V Cisco ASA, Cisco Routers, Cisco Switches, HP hardware Exchange, SQL, IIS, ForeFront,,
Keyskills :
iis routers exchange sql dns helpdesk xp switches asa ip windows software peratingsystems largeprojects ciscoswitches networkinfrastructure ciscoasa softwarepackages ciscorouters