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Duty Manager

2.00 to 5.00 Years   Varanasi   31 Dec, 2023
BHARTI HR CLEANER WALA ZEEVIKA JOBS Hiring For hr@bhartihrcom
Job LocationVaranasi
EducationNot Mentioned
SalaryRs 2.0 - 2.5 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaBack Office Operations
EmploymentTypeFull-time

Job Description

    1. Team Management:
      • Supervise and coordinate the activities of operational teams.
      • Ensure that team members are adequately trained and equipped to perform their duties.
    2. Operational Planning:
      • Develop and implement operational policies and procedures.
      • Work with other departments to ensure smooth coordination and communication.
    3. Customer Service:
      • Handle customer inquiries and complaints, ensuring a high level of customer satisfaction.
      • Implement and maintain customer service standards.
    4. Resource Allocation:
      • Allocate resources efficiently to meet operational goals.
      • Monitor and manage budgets to ensure financial targets are met.
    5. Quality Control:
      • Implement quality control processes to ensure products or services meet established standards.
      • Identify and address any issues affecting quality and operational efficiency.
    6. Problem Resolution:
      • Address operational issues promptly and effectively.
      • Implement corrective actions to prevent the recurrence of problems.
    7. Performance Monitoring:
      • Monitor key performance indicators (KPIs) to assess the performance of operational processes.
      • Identify areas for improvement and implement strategies for optimization.
    8. Compliance:
      • Ensure compliance with industry regulations and company policies.
      • Work with regulatory agencies to maintain necessary certifications and approvals.
    9. Emergency Response:
      • Develop and implement emergency response plans.
      • Coordinate responses to unexpected events that may impact operations.
    10. Communication:
      • Maintain clear and effective communication channels within the operational teams.
      • Communicate with other departments to ensure a cohesive and collaborative work environment.
    11. Training and Development:
      • Provide training and development opportunities for team members.
      • Foster a culture of continuous learning and improvement.
    12. Reporting:
      • Prepare regular reports on operational performance for senior management.
      • Provide insights and recommendations for improvements.
    Contact for any query call : hidden_mobile,hidden_mobileSend for resume : hidden_email

Keyskills :
back office operationshotelrestaurant

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