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Customer Support Officer

0.00 to 2.00 Years   Vijayawada   10 Jun, 2019
Job LocationVijayawada
EducationNot Mentioned
Salary80,000 To 1,00,000 p.a.
IndustryTelecom / ISP
Functional AreaEngineering / Technical / R&D
EmploymentTypeFull-time

Job Description

Carrying out validation of the Power & Fuel inputs provided by clusters and ensuring Power & Fuel inputs are billed as per SOP thereby providing inputs to Corporate billing team as per timeline Coordinating with the customers and closing the P & F signoff in time, ensuring zero gap in reconciliation Performing monthly analysis on Power & Fuel data and identifying the abnormal increase in the cost to generate ideas for reducing the cost and carry out the backend evaluations Tracking the clusters for monthly sign offs for Power & Fuel from all operators Coordinate with Vendors & Cluster Managers to ensure effective O&M operations & functioning of sites Monitoring the Energy Tracking System and Infozech Software for reconciliation Reconciliation of Energy Tracking Report with IOCL Statements

Keyskills :
Energy Management

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