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| Job Location | Vijayawada |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Oil & Gas / Petroleum |
| Functional Area | Product ManagementProduction |
| EmploymentType | Full-time |
Support engineers serve as experts in the products that their company manufactures and develops. They find solutions to problems with the products and help customers work through technical difficulties.A Technical Support Engineer, also known as an IT support engineer, helps in resolving technical issues within different components of computer systems, such as software, hardware, and other network-related IT related problems. A technical support engineer can work in a wide range of industries, such as telecom, automobile, medical and healthcare services, information technology, aerospace, and many more. A technical support engineer job description varies based on the industry, for example, in the telecom industry, a technical engineer troubleshoots network issues and install new hardware, while providing customer care. Most importantly, the average technical support engineer works round-the-clock to provide quality customer service to their organization and their clients.Technical Engineer ResponsibilitiesThe following are some primary tasks of an technical engineer that should be seen in a technical support engineer job description.Technical Engineer install and configure computer applications. Engineers monitor and maintain computer networks. Technical Engineer configure operating systems. Technicians resolve issues related to the network. Technical Support Engineer prioritize and manage the workflow. Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems. Engineers design computer systems to meet the particular requirements of their organization or clients. Technical Engineer should possess the ability to learn and work on changing and emerging technologies. Technical Support Engineer are the first point of contact for clients for issues concerning their computer systems and equipment. Technical Engineer keep track of users system issues until they are resolved by adhering to the agreed timelines. To resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
Keyskills :
switches troubleshooting diagnose it design lan medical hardware software engineers networking automobile fashion ealthcareservices customerservice itsupport informationtechnology operatingsystems technicalsupport supportengineers