Manager -Spare Sales

Job Description

Designation Manager -SpareSalesLocation -Mumbai/ Visakhapatnam.1. Ownership of AfterSales function for Spares Sales including pitching of spares pricing for Navy, Shipyards, Industry and Offshore segments2 Process Improvements - Formulating process from Spares enquiry to Sales using CRM, ILMS, PIL, Maintenance schedules updation3. Plan for kitting up of spares for Navy and Industry to maximise the spares sales4. Maintaining the LPP ( Last purchase price) and Bill Of Entry criteria for Navy/ Coast Guard, ONGC etc5. Planning and optimising stock of spares to ensure meeting customer requirement and targetted turnaround of spres6. Involvement in Installation Matrix and Industry Account Ownership matrix7. Bid tenders / submit quotes and follow-up of customer enquiries for order conversion.8. Dealer Management - Spares targets, monitoring, review and evaluation9. Business Development of new products for accessories for existing customers8 - 12 Years Experience in handling Similar functions. Experience in handling spares to shipyards/ government accounts/ key accounts preferred ( Tenders/ e-Tenders preferred)Should have experience in handling Head Office function for AfterSales & Service function including team handling, Pricelist Management for wide range of products and price negotiations.Knowledge:1.Handling Spares & accessories to government bodies/ shipyards ( direct & through dealers)2. Commercial aspects in handling Spares & accessories Invoices and Payments3. Competition knowledge would be additional advantage.4. Continuous Improvement Process5. Service knowledge. Capability to understand sevice aspects needed for spares decision keeping customer view pointSkills: Analytical approach, Systematic working, Methodical, loyal, punctualGood interpersonal skills.Good communication skills : oral and written.Team Management ability (direct reporting of 3 - 5 members) & dealer management1 Enquiry Trackinga) Register Enquiries / Tender and generate Monthly / Quarterly reports capturing analytic data CRMb) Submit offer including documentation (EMD, Technical data etc) as per the tender / enquiry.c) Analyse and generate report about Order conversion prospects / Price realisation reports (once every six months)2. Order Processing & executiona) Receiving order and send acknowledgement; including clarification /corrections for descripencies and get them resolved.b) Processing indents and communicating Order Acknowledgementsc) Review of order and preparing / initiating pre-dispatch Techno-commercial documentation (OBS, B&D, Recommended Spares etc) approval as per order wherever applicable.d) Initiate and administer submission of commecial document PBG and ECS details as per PO conditions.3. Customer satisfactiona) On time deliveries, Installation matrix (Navy) and Account ownership(Industry) update, On time closure of enquiries to order4)Reports and reviewsa) Prepare and review Payment collection plan Fortnightly basis.b) Enquiry to Order analysis including monthly/ quarterly order booking and dispatch plan and effectiveness matrix ( plan vs actual) with process improvementc) Adherence to system for ISO compliance for all related functions5. Post delivery / dispatch activitiesa) Cordinate delivery and generate reqiuisite post dispatch documentation as per PO termsb) Submit bills with delivery / dispacth details and monitor payment processing & ensure collection on time.c) Handling of query pertaining to post receipt inspection/ quality issues from customerd) Handling supply descripencies and correction as per procedures. The procedures and format to be documented for ease of operation6) Othera) Promoting upgradation proposals and business develomentb) Process improvements to commensurate up with the business requirement and growthc) Up Keep data and Update/educate customer about new trends and product upgrades (Modification) to plan procurement accordingly.d) Annual projections of spare parts for budgetting purpose- to be provided during 4th Quarter every year.e) Reporting team and dealer management

Keyskills :
accredited buyerdirect salessenior real estatesales presentationssales operationsgraduate leveldesignationsales processcertified distressed property expertcertified residentialgraduate real estate institutebusiness-to-businessshippingforwardi