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Reservation Agent

3.00 to 8.00 Years   Chennai, Noida, Hyderabad, Kolkata   16 Aug, 2022
Green Enviro Solutions Hiring For Green Enviro Solutions
Job LocationChennai, Noida, Hyderabad, Kolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaGeneral / Operations ManagementFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

    Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers. These services may include reserving hotel rooms, airline tickets, rental cars, or cruise cabins. They work with customers over the phone, in person, or via email and strive to provide excellent customer service.Reservation Agent Responsibilities:Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers desired travel dates. Helping plan travel itineraries by suggesting local tourist attractions and places of interest. Processing payments and sending confirmation details to customers. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services. Answering any questions customers might have about the reservation process. Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations. Providing support to customers who may need to amend or cancel a reservation.If youre interested, Kindly forward your resume to:- hidden_email

Keyskills :
customer servicecomputer skills

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