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Debt Recovery Agent

0.00 to 4.00 Years   Gurugram   21 Mar, 2023
Job LocationGurugram
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care ExecutiveCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Collection Agent Responsibilities:
    • Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
    • Developing debt collection strategies and plans.
    • Contacting debtors by telephone to enact and negotiate debt recovery.
    • Searching available databases to track down defaulters, including background checks.
    • Preventing repeated payment delinquency by negotiating manageable debt payments.
    • Negotiating settlements to receive payment on a certain percentage of the debt.
    • Keeping electronic records of all communications, payment plans agreed to, and amounts paid.
    • Sending statements of delinquencies and satisfied debts as well as purging records where debts have been satisfied.
    Debt Collection - Outbound ProcessDRA Certificate mustDomestic VoiceOutboundAverage Communication12th pass/Graduate1 Round interview onlyFresher/ExperiencedDay shift6 Days workingWork from OfficeGurgaonSalary upto - 23000 CTC+Incentives upto 60000 RupeesWhatsapp - Deva Malik - hidden_mobile

Keyskills :
customer servicecustomer carecollectionsrecoverydebt recoverycall center operationsdebt collectionvoice processcustomer support

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