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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Roles and ResponsibilitiesReviews open cases/issues and troubleshoots or assigns to other tech team members for resolution. Coordinates with vendor regarding required support by opening tickets, escalating, and following up as required Continuously develops advanced knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities. Mentors other team members and is recognized as an expert Consults on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts. Documents final specs and configures application Analyzes impact of configuration from foundational structures to Fast Formulas and extensions to HR service delivery and downstream systems and integrations. Leads meetings to resolve priority issues Ensures data integrity and governance by supporting large/complex data imports and extracts and validating accuracy through reporting and queries. Supports the development and maintenance of integrations/file transfers Provides analysis and consultation on the implementation of new software application products or new modules in existing applications Provides experienced support for integrations, reports, and large data imports/extractions. Plans for and supports migrations, releases, upgrades and/or patches - mitigating risk/downstream impacts. Developing knowledge and expertise on extensions and Fast Formulas. Engages Digital and vendor for support as necessary Desired Candidate ProfilePerks and Benefits,
Keyskills :
reviewssoftwaredesignformulasvalidationspecsdata integrityservice deliveryoptionstrainingstructuresmaintenancefollowing upanalysisconsultationextensionsvendorreportinguser groups