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Desktop L2

2.00 to 7.00 Years   Mysore   07 Dec, 2019
Job LocationMysore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Troubleshooting Desktop / Laptop OS issues
  • Support for office standard software and internet client
  • Isolate system issues; diagnose standard software issues and report hardware issues to respective team
  • Installation / re-installation / configuration of systems, printers, scanners
  • Configure desktop and laptop as per the desktop/laptop standardization policies of customer
  • Installation / re-installation / configuration of in-scope client software / applications
  • Installation / configuration of e-mail clients (Lotus Notes)
  • Troubleshooting e-mail client related issues (Lotus Notes)
  • Troubleshooting printer / scanner related issues (Limited to driver / OS issues- No hardware support)
  • Install antivirus software and check virus definition auto updates
  • Install approved patches onto desktops / laptops
  • Disconnection of desktops / laptops / printers / scanners
  • Configure Print Queues for Servers / Users / Groups
  • Troubleshoot print queue related issues
  • Configure appropriate rights and permissions for accessing printers
  • Remove virus from respective desktop / laptop with the antivirus software provided by customer
  • Exposure in working with any disk encryption tool is preferred
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Keyskills :
disk encryption diskemail virusprint laptoprights desktopscanner

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