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| Job Location | Mysore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Technical Support / HelpdeskGeneral / Other Software |
| EmploymentType | Full-time |
You will resolve support requests and, work on enhancements using online tools to deliver customer excellence within in SLA for resolution and response timesExplore your analytical skills to identify the root cause of a problem and document Incident and Root Cause Analysis reportsYour inquisitive nature to be leveraged to learn the application, features, functionality and understand the domain completelyDemonstrating interpersonal skills in you, build relationship with internal teams resulting in quick solutions to problems defined in the business,
Keyskills :
sqltroubleshooting customer relationsfunctional javaroot cause analysis root causeanalytical skills