Relationship Manager-Micro LAP

Job Description

• Business Acquisition: Source new micro LAP/secured loan customers through direct selling, market intelligence, and managing DSA (Direct Selling Agent) channels to achieve monthly disbursement targets.
• Loan Processing: Manage the entire loan lifecycle: lead generation, documentation collection, KYC compliance, property evaluation coordination, and file submission to credit teams.
• Customer Relationship Management: Build long-term relationships with clients, handle queries, and ensure smooth, fast turnaround times from login to disbursement.
• Portfolio Monitoring: Track repayments to ensure zero or low delinquency, and support the collections team for timely EMI collection.
• Field Operations: Conduct personal discussions (PD), site visits, and property verifications to assess client repayment capacity and security value.

Keyskills :
field operationsrelationship managementcustomer relationship managementsaleslapsecured loansmicro-mortgageportfolio monitoringmicro lap