Airport Ground Staff

Job Description

Job Title: Airport Ground StaffJob Responsibilities:
• Assist passengers during check-in, boarding, and arrival procedures.
• Verify travel documents, tickets, and baggage details.
• Provide information regarding flight schedules, delays, and airport services.
• Coordinate with airline and airport departments to ensure smooth operations.
• Handle customer queries and resolve passenger concerns professionally.
• Ensure compliance with airport safety, security, and operational procedures.
• Assist in baggage handling and lost-and-found processes when required.
• Maintain accurate records and reports related to daily operations.
Requirements:
• Good communication and customer service skills.
• Ability to work in rotational shifts, including weekends and holidays.
• Basic computer knowledge.
• Professional appearance and positive attitude.

Keyskills :
airport handling - operation ground handlingairport operationhelper activitiescommunication skillsairport managementcustomer carecustomer serviceairport ground handling