Business Development Manager

Job Description

We are looking for a dynamic and experienced Team Leader Operations to manage a team of Key Account Managers. The role requires driving seller performance on an ecommerce platform through strategic relationship management, sales enablement, and data-driven insights.Key Responsibilities
• Lead and manage a team of Key Account Managers (KAMs) handling e-commerce sellers
• Monitor and drive team performance to achieve sales, revenue, and growth targets
• Analyze seller performance and provide strategic inputs to enhance business outcomes
• Coordinate with internal stakeholders to ensure seamless seller support and resolution
• Conduct regular reviews, coaching, and training sessions for the team
• Maintain team motivation and discipline while ensuring performance benchmarks are met
• Manage dashboards, track KPIs, and generate performance reports using Excel
Desired Candidate Profile
• Graduate in any discipline (1023)
• Minimum 4 years of experience in KAM/RE (Relationship Executive) processes
• Minimum 1 year of team handling experience
• Proficient in MS Excel and comfortable with data analysis
• Strong communication skills in Hindi and English
• Proven leadership skills with ability to drive results through team
• E-commerce domain experience preferred

Keyskills :
kamclient acquisitionkey account managementclient onboardingseller supportnew client aquisitionteam leaderhandling ecommerce sellerachieve sales revenue