Customer Support Engineer

Job Description

• The role demands a person to travel across various industrial areas, build relationships and do technical sales and service.
• Identify customers who can be converted to potential customers and share with Tech Sales
• Understand products and give service support to customers on programming and technical matters
Job Role:
• To visit all Industries in specific industrial area either directly or through local electricians.
• To build relationships within the industries to help pitch products and solutions.
• To reach the right person in the company to sell products and solutions, support customers by giving regular service
• To generate leads within the industry and hand over the same to the respective specialist / BD/ Seniors.
• Filling reports through CRM on a timely basis.
About Selec Controls Pvt Ltd:We are a Company in the field of Industrial Measurements and Controls. We operate in the fields of Electrical Measurements/Controls, Monitoring/Time relays, Temperature/Process control, PLC/HMI products and Power electronics.We are technology driven company; having complete Indigenous Development; and ever increasing capabilities in Electronic, Software and Mechanical Engineering. We manufacture around 2 million products a year, with highly automated processes, facility spread over 1 lac sq. ft. in Navi Mumbai, Maharashtra. We are currently on a very exciting phase of high growth, with increasing presence in India as well as in the international markets. At present, we have our salessubsidiaries in Germany and USA and Australia and exportto over 60 countries. In domestic market, we have strong 200 distributor network with excellent sales& service support.Our aim is to be a Global Engineering Powerhouse and a globally recognized brand in our field; and to design innovative products and processes to solve the needs of maximum number of customers, in the shortest time and best value. We also wish to be a major contributor in nation building, through the opportunity provided to engineers to pursue core engineering, which is a critical need in India at the moment.Our Culture & Ethos:We are happy to share that we have a flat organization structure, strongly supported by meritocracy that helps all bright employees to grow faster. Our seniors, who are domain/functional experts aptly play their role as facilitators and mentors and continuously work on upgrading Technology Capability.We live the culture of Trust, Collaboration, Excellence and Freedom at work. Employees are encouraged and empowered to take charge of their work and career. We believe that one finds real joy in creating Excellence and we give all possible opportunitiesto learn through experience to our young engineers. Our principles and philosophy, is weaved unto our culture of openness and honesty, to resolve the challenges that we encounter in the course of our work.

Keyskills :
service engineeringfresherdiploma fresher