hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Help Desk Support Specialist

Fresher   Ahmedabad, Gujarat   27 Aug, 2025
Relay Human Cloud India
Job LocationAhmedabad, Gujarat
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    You are a proactive and customer-oriented Helpdesk Support Specialist joining our team in Ahmedabad. Your primary responsibility will be to provide technical support and troubleshooting assistance to ensure smooth operation across systems and devices. Your role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.You will diagnose and resolve hardware, software, and network-related issues for end-users. Additionally, you will log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups. You will also assist in the installation, configuration, and maintenance of software and hardware systems while maintaining accurate records of support activities, resolutions, and technical procedures.As a Helpdesk Support Specialist, you will manage the inventory of all IT assets and provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience. Collaboration with internal IT teams to escalate and resolve complex issues effectively is also a key aspect of your role. You will continuously monitor systems and networks to identify potential issues and report anomalies.The ideal candidate for this role will have a Diploma/Degree in IT, Computer Science, or a related field. Proficiency in troubleshooting Windows OS and Microsoft Office Suite is required, along with a basic understanding of networking concepts (LAN, WAN, DNS, DHCP) and familiarity with helpdesk ticketing tools and remote desktop support.Strong verbal and written communication skills, excellent problem-solving and analytical abilities, and the ability to multitask and prioritize tasks effectively are essential soft skills for this position. A minimum of 6 months to 2 years of experience in a helpdesk or IT support role is preferred.,

Keyskills :
TroubleshootingWindows OSNetworkingLANWANDNSDHCPRemote Desktop SupportVerbal CommunicationWritten CommunicationMicrosoft Office SuiteHelpdesk Ticketing ToolsProblemSolvingAnalytical AbilitiesMultitasking

APPLY NOW

Help Desk Support Specialist Related Jobs

© 2019 Hireejobs All Rights Reserved