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Technical Support Engineer L1/ L2

0.00 to 3.00 Years   Ahmedabad,Other Gujarat   10 Dec, 2024
MicroWorld Software Services Pvt Ltd
Job LocationAhmedabad,Other Gujarat
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Technical Support - AhmedabadExperience: 0.6 Months - 3 Years ***Apply only if you are from Ahmedabad or nearby 50km Radius****CTC: Upto 25,000* Monthly Should have knowledge of Hardware and troubleshooting the same. Should have knowledge of Windows and Linux Operating System. Should have basic concept of Network Functioning and Troubleshooting. Ability to diagnose and troubleshoot Security issues. Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk) Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal. Taking ownership of customer issues reported and seeing problems through to resolution. Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue. Ensure all issues are properly logged.Ahmedabad Address: Satellite Road, satellite, Ahmedabad, Gujarat - 380015Job Types: Full-time, PermanentBenefits: Paid sick time Paid time off Provident FundShift: Day shiftApplication Question(s): How long have you been living in Ahmedabad How many kilometers is Satellite Road from your location Are you from Ahmedabad or within a 50 km radius If yes, please apply.Experience: Technical support: 1 year (Required)Work Location: In person,

Keyskills :
HardwareTroubleshootingSecurityTeamviewerCommunicationOwnershipCustomer serviceIssue resolutionEmail supportLoggingWindows Operating SystemLinux Operating SystemNetwork FunctioningRemote desktop applicationsHelp desk softwareAnydeskProblem

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