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Technical Support L1

0.00 to 3.00 Years   Ahmedabad,Other Gujarat   03 Oct, 2024
Job LocationAhmedabad,Other Gujarat
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Technical Support Engineer (0.6 Months - 2 Years)Location: Ahmedabad, GujaratAddress: Satellite Road, satellite, Ahmedabad, Gujarat 380015 ***Apply only if you are from Ahmedabad or in radius of 50km**** ***Additional Certification is an added advantage Eg., Hardware and Networking or CCNA or Cyber security etc****CTC: Upto 25,000* MonthlyShould have knowledge of Hardware, Software and troubleshooting the same.Should have knowledge of Windows and Linux Operating System.Should have basic concept of Network Functioning and Troubleshooting.Ability to diagnose and troubleshoot Security issues.Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk)Excellent problem-solving and communication skills.Ability to provide step-by-step technical help, both written and verbal.Taking ownership of customer issues reported and seeing problems through to resolution.Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue.Ensure all issues are properly logged,

Keyskills :
HardwareSoftwareTroubleshootingSecurityCommunication skillsWindows Operating SystemLinux Operating SystemNetwork FunctioningRemote desktop applicationsHelp desk software

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