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Life Insurance Customer Service Representative

Fresher   All India, Delhi   09 Jul, 2026
Workassist
Job LocationAll India, Delhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a Customer Service Representative in the team, your role will involve providing excellent customer service to life insurance policyholders. Your primary responsibilities will include answering queries, resolving issues, and ensuring customer satisfaction.Key responsibilities:- Answer customer inquiries via phone, email, or chat.- Resolve policy-related issues and complaints.- Provide information on life insurance products and services.- Process policy changes and updates.- Maintain accurate records of customer interactions.- Maintain a high level of customer satisfaction.Required Qualifications and Skills:- High school diploma or equivalent.- Excellent communication and interpersonal skills.- Strong customer service orientation.- Ability to work independently and as part of a team.- Patience and empathy.In addition to the above, the company offers a competitive salary and benefits package, opportunities for career advancement, and a supportive work environment.A Day in the Life:Your typical day will involve taking customer calls, answering questions, troubleshooting problems, and providing excellent service while maintaining a positive attitude. As a Customer Service Representative in the team, your role will involve providing excellent customer service to life insurance policyholders. Your primary responsibilities will include answering queries, resolving issues, and ensuring customer satisfaction.Key responsibilities:- Answer customer inquiries via phone, email, or chat.- Resolve policy-related issues and complaints.- Provide information on life insurance products and services.- Process policy changes and updates.- Maintain accurate records of customer interactions.- Maintain a high level of customer satisfaction.Required Qualifications and Skills:- High school diploma or equivalent.- Excellent communication and interpersonal skills.- Strong customer service orientation.- Ability to work independently and as part of a team.- Patience and empathy.In addition to the above, the company offers a competitive salary and benefits package, opportunities for career advancement, and a supportive work environment.A Day in the Life:Your typical day will involve taking customer calls, answering questions, troubleshooting problems, and providing excellent service while maintaining a positive attitude.

Keyskills :
Interpersonal skillsCustomer service orientationPatienceExcellent communication

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