Senior Operations Manager

Job Description

As a Senior Manager in the Operations Department at Sarvodaya Hospital in Faridabad, your main objective is to be responsible for the day-to-day management and strategic planning of various operational functions.**Key Responsibilities:**- **Strategic Planning:** Develop and implement strategies and plans to improve operational efficiency, enhance patient satisfaction, and achieve organizational goals.- **Budget Management:** Prepare, manage, and monitor the operational budget to ensure cost-effective operations while maintaining high-quality patient care.- **Process Improvement:** Identify and lead process improvement initiatives to streamline operations, reduce inefficiencies, and enhance workflow across various departments.- **Quality Assurance:** Monitor and maintain quality standards, ensuring that healthcare services meet or exceed regulatory requirements and industry best practices.- **Team Leadership:** Supervise, mentor, and manage teams within the operations department, including staff in areas such as facilities management, logistics, supply chain, and administrative services.- **Compliance:** Ensure compliance with healthcare regulations, including NABH, AACI, and other relevant standards, and work closely with compliance officers to address any issues.- **Resource Management:** Optimize resource allocation, including staffing, equipment, and facilities, to meet patient demand and maintain operational efficiency.- **Emergency Preparedness:** Develop and implement emergency response and disaster recovery plans to ensure the healthcare facility can respond effectively to crises.- **Data Analysis:** Utilize data and key performance indicators (KPIs) to assess operational performance and make data-driven decisions to improve processes and patient outcomes.**Major Job Qualifications / Specific Skills:**- **Required Education:** Bachelors degree/ Masters in Business Administration/Healthcare Administration or the other equivalent degree- **Preferred Education:** Graduation/Masters- **Experience:** 12-18 Years- **Knowledge and Specific Skills:** Strong leadership and management skills, Strong Communication skills**Required Critical Behavioral Competencies:**- Passion for Excellence- Result Orientation- Coaching Empowerment & Team Development- Communication Skill- Customer Focus- Risk Taking- Integrity & Ethics- Service Orientation- Building Relationships & Partnerships- Leadership & Influencing- Strategic Thinking & Execution- Planning & Organizing- Problem solving and Decision Making- Functional Expertise- NegotiationInterested candidates can share their CVs on hidden_email a Senior Manager in the Operations Department at Sarvodaya Hospital in Faridabad, your main objective is to be responsible for the day-to-day management and strategic planning of various operational functions.**Key Responsibilities:**- **Strategic Planning:** Develop and implement strategies and plans to improve operational efficiency, enhance patient satisfaction, and achieve organizational goals.- **Budget Management:** Prepare, manage, and monitor the operational budget to ensure cost-effective operations while maintaining high-quality patient care.- **Process Improvement:** Identify and lead process improvement initiatives to streamline operations, reduce inefficiencies, and enhance workflow across various departments.- **Quality Assurance:** Monitor and maintain quality standards, ensuring that healthcare services meet or exceed regulatory requirements and industry best practices.- **Team Leadership:** Supervise, mentor, and manage teams within the operations department, including staff in areas such as facilities management, logistics, supply chain, and administrative services.- **Compliance:** Ensure compliance with healthcare regulations, including NABH, AACI, and other relevant standards, and work closely with compliance officers to address any issues.- **Resource Management:** Optimize resource allocation, including staffing, equipment, and facilities, to meet patient demand and maintain operational efficiency.- **Emergency Preparedness:** Develop and implement emergency response and disaster recovery plans to ensure the healthcare facility can respond effectively to crises.- **Data Analysis:** Utilize data and key performance indicators (KPIs) to assess operational performance and make data-driven decisions to improve processes and patient outcomes.**Major Job Qualifications / Specific Skills:**- **Required Education:** Bachelors degree/ Masters in Business Administration/Healthcare Administration or the other equivalent degree- **Preferred Education:** Graduation/Masters- **Experience:** 12-18 Years- **Knowledge and Specific Skills:** Strong leadership and management skills, Strong Communication skills**Required Critical Behavioral Competencies:**- Passion for Excellence- Result Orientation- Coaching

Keyskills :
Strategic PlanningBudget ManagementProcess ImprovementQuality AssuranceTeam LeadershipComplianceResource ManagementData AnalysisStrong Communication skillsCustomer FocusService OrientationNegotiationEmergency PreparednessStrong leadershipPas