Customer Service Associate

Job Description

In the customer service associate role, you will interact with customers and provide real-time assistance. You are expected to maintain a friendly and professional demeanor at all times. The ability to handle different types of customersespecially difficult onesis critical in this position. Success in this role will be demonstrated by providing excellent service to increase customer retention, a major source of revenue generation.Customer Support Executive ResponsibilitiesAttends training sessions on customer service and the companys offeringsUnderstands company policies and standard proceduresIdentifies and understands customer needsDetermines the best course of action to resolve issuesFollows up on customersSeeks feedback from customersOther DetailsSalary-28,000/- to 49,000/-Required Experience-0 To 4 YearsMinimum Age-18RequirementsQualification Required-Diploma,B.tech,M.tech,Engineering,All Graduate,IntermediateWork Department-Customer SupportWork Industry-IT,Automation,Banking,Finance,Education,Telecom,Skills-Friendly and welcoming manner with clients and other members of the customer service teamfor more clarification contact to this number-hidden_mobileAlso Share Your CV hidden_emailRegardsHR Placement Team

Keyskills :
microsoft wordcustomer servicemicrosoft outlookexcel