Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs

Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales

Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs

IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Nielsen - Casual Call Centre Operator

1.00 to 3.00 Years Australia (Australia) 21 Feb, 2025

Job Location	Australia (Australia)
Education	B.Com. (Commerce)
Salary	As per Industry Standards
Industry	Research/Surveyor/MR
Functional Area	Operations/Customer Service/Telecalling/Backend
EmploymentType	Full-time

Job Description

Position: Casual Call Centre OperatorLocation: Lane Cove, AustraliaDepartment: Operations OperationsEmployment Type: Part TimeWork Environment: On-siteGlobal Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.Exciting opportunities exist for experienced call centre operators with a strong drive to provide excellent customer service and provide an outstanding experience for our TV rating panel members.About the Role

Flexible evening work
Dynamic and supportive team environment
Possibility to build skills and experience other facets of the market research industry
This is an office-based role at our office in Lane Cove.

Responsibilities

Call Centre Operators will utilize their organisation and communication skills to conduct surveys and quality control calls to maintain the integrity of the TV Ratings Panel.
Calling new and potential panel members to ask them to take part in the TV Ratings panel.
Maintaining good customer relations with panel members, helping to answer inquiries and solve panel-related problems and issues.

Qualifications & Skills

Call centre experience preferable
Excellent communication skills
An eye for detail
Demonstrated problem-solving ability
Adaptability
Excellent work ethic
A professional and organised approach to work commitments
Commitment to providing excellent customer service
Positive attitude

Working HoursThe shift timings initially will be from:

Mon-Thursday: 5 p.m.
Friday: 4 p.m. - 8 p.m.
Saturday: 12 p.m. - 4 p.m. OR 1 p.m. - 5 p.m.
Sunday: 1 p.m. - 5 p.m.

The positions will involve working to a fortnightly roster, with a minimum requirement of three shifts a week, which must include either a Saturday or Sunday.At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever its consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.#LI-MS1

Keyskills :
customer service skillscommunication skillsproblem solving skillsorganizational skillsadaptability skillsworkforce

APPLY NOW