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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Education / Training |
Functional Area | Application Programming / MaintenanceGeneral / Other Software |
EmploymentType | Full-time |
*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.Brief ScopeThe support manager role is responsible for ensuring availability and reliability of all production applications aligned with his/her subset of applications within a line of business supported by his manager.Responsibilities area: Problem/Incident Management, Pro-Active/Preventive Maintenance, Change/Release Management, DR/BCP Management, Risk & Compliance, Documentation, Reporting, People / Training.QualificationAcademic & ProfessionalField of Study Computer Science/Information Technology & related fieldsCertification Bachelor of Science or higher.Skills & AttributesThe following skills are required to be successful in performing this position:Must have Minimum 13 to 15 years overall experience1.Strong Techno functional knowledge on Retail banking applications2. Minimum 5 /7 years of experience in applications development and/or production supports.3. At least 3-4 years experience interacting with internal and external users via verbal and written communication.4. Excellent prioritization, organizational and time management skills.5. Demonstrate strong problem solving skills and analytical in problem resolution.6. Team player, fast learner, self initiative and reliable.7. The position will require candidate to be on standby support for non-office hour online or batch incidents.Nice to have
Keyskills :
agreements echnofunctional problemsolving applicationsupport timemanagement incidentmanagement