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Customer Relationship Manager

1.00 to 10.00 Years   Bangalore, ChennaiChennai, Hyderabad   31 Aug, 2026
Hainan Air Services
Job LocationBangalore, ChennaiChennai, Hyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryAviation / Airline
Functional AreaCustomer Service (International)Operations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.Customer Relationship Manager Requirements:A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and communication skills.Proficient in all Microsoft applications.Superior product knowledge.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.

Keyskills :
demand generationcustomer satisfactionairport operationcabinclient servicingground staff activitiesguest servicecustomer retentionlead scoring

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