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Customer Service Executive

0.00 to 2.00 Years   Bangalore   11 Oct, 2022
WeHyre Business Consultancy
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We are hiring for International voice and non-voice process.Designation: Customer Care Service (Voice process/Chat process)
    • Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services.
    • Follow standard processes and procedures.
    • Redirect problems to appropriate resources.
    Shifts: Rotational Shifts/US Shift/Australian Shift (Primarily Night Shifts).Working days: 5 days a week. (2 days rotational week off)Working hours: 9 hours per day including 1 hour of break.Job SpecificationQualifications: 12th Passed and above (Fresher and experience)Mandatory skill sets to have:
    • Excellent Verbal Communication skills.
    • Good logical reasoning & analytical skills
    • Excellent customer service skills
    • Able to interact with customers via call or chats.
    • Should be able to answer servicing questions.
    • Typing skills.
    • Good Personality and discipline.
    Benefits:Transport: Free transportation with door to door pick up and drop facility round the clock.Life Insurance for self-Medical Insurance for self and immediate dependentsWorld Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zonesVoice Process Interview Rounds:HRVersantOps Round

Keyskills :
bpo voicecustomer servicecustomer supporttechnical supportvoice processinternational call center

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