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Job Location | Bangalore, Noida, Chennai, United Arab Emirates, United Kingdom, Hyderabad, Gurugram, United States |
Education | Not Mentioned |
Salary | Rs 2.0 - 9 Lakh/Yr |
Industry | Hotel / Restaurant |
Functional Area | Customer Care Executive,Customer Service (Domestic) |
EmploymentType | Full-time |
Manage and track customer orders from purchase to final shipping.Identify and manage customer service resources.Maintain documentation to track customer requests and inquiries.Provide administrative and operational assistance to ensure smooth product delivery to customers.Deliver prompt and professional solutions for customer inquires via phone, email, online chat etc.Provide customers with product information, availability, lead-time and making product recommendations.Create and run reports as necessary to discover or track customer ordering trends, manufacturing lead times, testing timetables, etc.Resolve customer inquiries in timely and accurate fashion to ensure customer satisfaction.All interested candidate to send their documents and resume to our company email( hr@hoxtonhotellondon.com ).
Keyskills :
salestestingcontinuous improvement facilitationadministrationaccountscustomer servicecomplianceoperationsdocumentationcontinuous improvement culturebankingpromptfashion