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Customer Support Executive

Fresher   Bangalore, ChennaiChennai, Hyderabad   03 Aug, 2025
Transformplus
Job LocationBangalore, ChennaiChennai, Hyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    HiWe are looking for Customer Support Executive - Sports ProcessAre you a sports enthusiast with excellent written communication skills We are hiring for a Customer Support Executive to join our team for an exciting Sports Process! This is a fantastic opportunity for freshers and experienced professionals to kick-start or grow their career in customer service.About the RoleAs a Customer Support Executive, you will be responsible for resolving customer queries through email and chat. This is a non-voice role where your strong written communication skills will be key to providing exceptional support.Your main responsibilities will include:Responding to customer inquiries and resolving issues via email and chat.Maintaining a high level of professionalism and customer satisfaction.Ensuring all communications are clear, accurate, and timely.Working collaboratively with the team to meet performance goals.Required Skills & Qualifications Experience: Minimum 0 to 2 years in a customer support role. Freshers are welcome to apply.Education: Under-Graduate, Any Graduate, or Any Post-Graduate.Communication: Excellent written communication skills in English are a must.Typing Speed: A typing speed of at least 30 words per minute with 85% accuracy is required.Basic Knowledge: Understanding of customer support roles and responsibilities is essential.Salary & Work Details Salary (Annual CTC):Freshers: INR 2.7 LPAExperienced (up to 2 years): INR 3.2 LPAShift: Fixed day shift.Weekly Offs: Two rotational days off per week.Location: Electronic City Phase 2, Bangalore.Transport: No transport facility will be provided.Selection ProcessThe selection process includes the following rounds:1. RMG Screening2. Written Non-voice Versant Test (focus on typing speed and accuracy)3. Manual Written Test (scenario-based)4. Operations (Ops) RoundHow to Apply:If you are a motivated and detail-oriented professional seeking a challenging and rewarding career, we encourage you to apply.Please send your updated resume to [hidden_email] or via WhatsApp to [HR karthika- hidden_mobile].

Keyskills :
customer servicenon voiceenglishemail processchat processvoice processwritten communication

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