Customer Support Executive( Day Shift)

0.00 to 4.00 Years Bangalore 02 Apr, 2019

Provizor IT Services Pvt ltd Hiring For Provizor IT Services Pvt ltd

Job Location	Bangalore
Education	Not Mentioned
Salary	Rs 2.0 - 5 Lakh/Yr
Industry	PO / Call Center
Functional Area	Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Analyze customer wants, needs, and behaviors through surveys, usability studies, in-person interviews, and other research in customer experience.
Ensure that information and services delivered in writing (on the web, through social media, publications), including scripts (real-time chats, call centers),is written in plain language.
Analyze delivery channels in the agency including websites, social media, call centers, publication centers, and reception areas (walk-in traffic and calls) - identifying deficiencies and working with managers to fix them.
Develop, present, and implement policies and procedures to make sure the agencys customers have a first-class experience when using the agencys services.
Hindi is mandatory.
Salary 1.8LPA upto 5LPA

Interested Candidate Please contact:-sushmitha9886819900

Keyskills :
csrcseoicecustomerskillsofficecsoservicevoicesupportcallhandling

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Customer Support Executive( Day Shift)

Job Description

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