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International Voice & Non Voice Process

0.00 to 3.00 Years   Bangalore   21 Nov, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International),Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

Dear Candidates,TOP MNCs Hiring Freshers / Experience International Voice & Non Voice ProcessBenefits :UK / US / Australian / Rotational graveyard shifts 2.2lpa - 4.5lpa Two way Transport Unlimited incentive Structure No registration FeesSkills Required : Should be flexible with rotational Shifts Manageable or Good English Communication Skills Graduates / PUC / Diploma fresher or Experience in BPO (0-4yrs) can applyJob Role : Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External) Provide World Class Customer Service. End to Transaction of Reports. Need to maintain Accuracy in Reports. Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills Excellent verbal and written communication skills Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. Perform problem cause analysis Resolve customer queries and achieve customer delight. Ability to Identify Opportunity and Implement Process ImprovementsHas technical experience and skills in the areas of problem determination, creativity and analysis.Documents Required :Fresher : 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad IDExperience : Previous Companies Offer letter / relieving letter / one month pay slips 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad IDPLEASE DO REFER YOUR FRIENDSRequired Candidate profileOne day interview process - Fresher / Experienced can applyDesired Candidate Profile Possess good analytical skills - detail oriented Possess good communication skills, both oral and written Have a good attitude - should be committed to the work. Any graduates can appear or 10+2 , 10+3. Should be flexible with rotational shift.ContactHR SHABREEN @ 7019638652

Keyskills :
telecallingvoice processtelesalescommunication skillsinbound callsoutbound processsemi voiceinternational call centervoice supportinbound processcall center

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