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IT Help Desk Technician

2.00 to 7.00 Years   Bangalore, Noida, United Arab Emirates, Hyderabad, United Kingdom, United States of America, Kolkata   26 Oct, 2021
FRIEND SERVICES
Job LocationBangalore, Noida, United Arab Emirates, Hyderabad, United Kingdom, United States of America, Kolkata
EducationNot Mentioned
SalaryRs 1.5 - 9 Lakh/Yr
IndustryIT - Hardware / Networking
Functional AreaIT Operations / EDP / MIS,Hospital Management / Director
EmploymentTypeFull-time

Job Description

Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem Patient and friendly even with difficult customers Able to share your advanced technical knowledge in the simple and understandable way Then you are the perfect team member we are looking for!IT Help Desk Technician responsibilities

  • Serve as the first contact with customers who need technical assistance via the phone or email
  • Perform troubleshooting using different diagnostic techniques
  • Troubleshoot, diagnose, and resolve technical hardware and/or software issues
  • Provide quick resolution and excellent customer service
  • Redirect unresolved issues to the next level of support personnel
  • Provide needed information on IT products or services

Keyskills :
customer servicehardware supportprinter supporttroubleshootingworkstationshardwaresoftwaretechnical assistancelaptopssoftware installationremote desktopit helpdeskhelpdeskdiagnostics

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